Level 2
Safety & Security
Operations
Intelligence Led Patrolling
Operational Overview
The aim of this module is to develop knowledge and skills for intelligence based patrolling to help security officers to provide reassurance and excellent customer service as well as discourage or intercept criminal and anti-social behaviour.
Learning Outcomes
Upon completion of the module, learners will be able to:
1. Differentiate between information and intelligence led patrols.
2. Explain the principles of intelligence-based patrols.
3. Explain the routine activity theory of crime and how it can be applied to intelligence-based patrolling.
4. Demonstrate an understanding of the ‘hot concept’ of repeat criminal activity and how it can inform patrol plans within the university context.
Indicative Content
Purpose of patrolling
Targeted and proactive patrolling
Recognising unusual behaviour
Hostile reconnaissance
Guide Shelter and Report
Information v Intelligence
Theories of crime (Routine Activity Theory)
Capable guardians
The HOT concept of repeated criminal activity
CRAVED items
Assessment
Formative assessment points are built in to the delivery, with an end stage knowledge check that learners are required to pass for accreditation.
Initial Investigation
Operational Overview
This module is aimed at security professionals who may be required to attend a potential crime scene and/or carry out an initial investigation.
Learning Outcomes
Upon completion of the module, learners will be able to:
1. Identify the process of conducting a dynamic risk assessment.
2. Describe the initial actions a security professional would take at an incident.
3. Explain the actions that could help to support victims and witnesses.
4. Explain the importance of record keeping.
5. Identify the actions a security professional would take post attendance at an incident.
Indicative Content
Collecting information
Dynamic risk assessment
Initial actions
Effective communication
Offering support to victims and witnesses at the scene
Record keeping
Scene preservation
The Golden Hour
Investigative review
File preparation
Case study to help learners apply the learning
Assessment
Formative assessment points are built in to the delivery, with an end stage knowledge check that learners are required to pass for accreditation.
Scene Preservation
Operational Overview
The aim of this module is to introduce learners to the basic principles of crime scene preservation in their role as a security officer.
Learning Outcomes
Upon completion of the module, learners will be able to:
1. Describe how to preserve a crime scene and the fundamentals of preserving forensic evidence.
2. Describe different types of crime scene.
3. Explain the concept of cordons and how to apply them at a crime scene.
4. Explain the importance of the ‘Golden Hour’ to successful police investigations.
5. Explain the process for recording information in a scene log and how it can be used.
Indicative Content
Basics of crime scene preservation
The crime scene
Volume crime scenes
Serious crime scenes including deaths
Cordons
The Golden Hour
Keeping a logbook
Overview of forensic evidence
Assessment
At the end of each learning lesson, there is a formative assessment, which acts as a checklist for the learner. At the end of the module, there is a summative multiple-choice quiz, which learners must pass for accreditation
Introduction to Safeguarding
Operational Overview
The aim of this module is to provide learners with an understanding of safeguarding as it relates to the role of the security officer.
Learning Outcomes
Upon completion of the module, learners will be able to:
1. Describe safeguarding issues as they relate to the workplace setting and how to deal with safeguarding issues.
2. Explain the security officer role in safeguarding.
3. Identify the types and indicators of abuse and harm.
4. Understand the statutory duties in relation to safeguarding in the security officer role.
Indicative Content
What is safeguarding
Security Officers’ duty of care
Abuse and harm
Physical abuse
Psychological abuse (including coercive control)
Self-neglect
Case studies to help the learner to apply knowledge
Assessment
e-learning: At the end of each learning lesson, there is a formative assessment, which acts as a checklist for the learner. At the end of the module, there is a summative multiple-choice quiz, which learners must pass for accreditation
In person: Formative assessment points are built in to the delivery, with an end stage knowledge check that learners are required to pass for accreditation.
Understanding Mental Health and Wellbeing
Operational Overview
The aim of this module is to provide an understanding of the concept of wellbeing and the role of security professionals in managing people’s wellbeing.
Learning Outcomes
Upon completion of the module, learners will be able to:
1. Define the concept of wellbeing and describe how it differs from mental health and illness.
2. Describe the factors that might lead to poor wellbeing in people.
3. Describe the factors that help to protect people from poor mental wellbeing.
4. Identify signs of poor mental wellbeing
Indicative Content
Understanding mental health
Continuum of mental wellbeing and mental illness
Factors promoting wellbeing
Factors affecting wellbeing
The impact of wellbeing on people’s lives
Stress anxiety and resilience
Case studies to help the learner to apply knowledge
Assessment
e-learning: At the end of each learning lesson, there is a formative assessment, which acts as a checklist for the learner. At the end of the module, there is a summative multiple-choice quiz, which learners must pass for accreditation
In-person: Formative assessment points are built in to the delivery, with an end stage knowledge check that learners are required to pass for accreditation.
Level 2: Mental Health First Responder
Operational Overview
The aim of this module is to provide practical guidance to support people’s mental health and wellbeing and manage first line response where there is poor mental health or wellbeing.
Learning Outcomes
Upon completion of the module, learners will be able to:
1. Explain how to manage first line response and approach a conversation with people who are experiencing mental distress.
2. Discuss ways of supporting people who are expressing suicidal thoughts.
3. Demonstrate an understanding of the boundaries within the security officer role.
4. Summarize other support services that people can be referred to.
Indicative Content
Signs of mental health distress
The security officer role
Effective communication
Approaching conversations
Helping people
Post incident
Looking after your own mental health and wellbeing
Case studies to help the learner to apply knowledge
Assessment
Formative assessment points are built in to the delivery, with an end stage knowledge check that learners are required to pass for accreditation.